Our Mission & What We Do
Our mission is simple: to bring low‑carbon, cost‑effective energy solutions to homes, businesses and social housing across the UK. We specialise in energy efficient, renewable upgrades – including insulation, solar panels, and the latest in heat‑pump technology – to help reduce energy bills, lower carbon footprints, and make spaces warmer, greener and more comfortable for everyone.
As part of this, we are proud to be the UK’s first accredited installer of the Octopus Cosy heat pump system. Being an accredited installer means we meet rigorous standards and it allows us to offer a trusted, future‑proof solution that’s designed specifically for UK homes and built for real‑world comfort.
Why we stand out
Trusted, accredited and quality‑driven: We carry an extensive set of accreditations – including TrustMark, QualityMark, MCS certification, among others – meaning our work meets high standards of safety, quality and compliance.
Partnerships that matter: As an Octopus Energy Trusted Partner and the UK’s First Accredited Cosy Heat Pump Installer, we work closely with industry leaders to deliver tailored, reliable and sustainable energy solutions.
Growth driven by impact: In 2025, we were honoured to be named the UK’s Fastest‑Growing Green Firm – and also recognised as the fastest‑growing firm in Wales, based on the UK Fast Growth Index.
These achievements aren’t just awards to us – they demonstrate the trust customers place in us, and the real-world difference we’re making across the country.
Who We Serve
At Smart Energy Group, we support a wide range of customers across residential, commercial, and social housing sectors – helping them reduce costs, improve efficiency, and transition to smarter energy solutions.
Homeowners and tenants looking to upgrade heating systems, improve energy efficiency, and reduce energy bills through renewable and low‑carbon technologies.
Affordable housing providers and housing associations aiming to meet sustainability targets, improve EPC ratings, and deliver warm, efficient homes at scale.
Businesses and commercial organisations seeking sustainable energy installations and smarter energy management. Through our Smart Energy Switch division, we also help businesses compare, switch, and manage energy suppliers to secure better tariffs and long‑term savings.
HOME SERVICES
Cut energy bills, lower your carbon footprint, and boost your home’s value with renewable energy upgrades for homeowners and tenants.
COMMERCIAL SERVICES
From commercial buildings to hospitality, help your business cut energy costs and operate more sustainably. We will guide you through every step of the way.
ENERY SWITCHING
Whether you’re a business seeking more affordable energy providers or an energy supplier looking to reach new customers, Smart Energy Switch can help connect both sides.
AFFORDABLE HOUSING
Transform your housing stock with smart, sustainable energy solutions. Partner with us to reduce energy costs and carbon footprints, creating more sustainable homes.
MEET THE TEAM
Behind every project, survey, installation, and energy solution is a dedicated team of passionate professionals. From surveyors and installers to project managers, energy specialists, and customer support, we bring together people who care deeply about sustainability, quality, and real customer outcomes.
We believe in open communication, friendly service, and delivering long‑term value. Our teams take the time to understand your property, objectives, and challenges – guiding you through every step, whether that’s improving energy efficiency, delivering large‑scale upgrades, or helping your business secure a better energy deal.
From initial consultation and assessment to delivery, quality assurance, and ongoing support, we’re here to make smarter energy simple, effective, and future‑ready.
Our Commitment to Community & Charity
As a business committed to sustainable communities, we’re proud that our charity of the year is Velindre Cancer Charity. Their work with cancer patients, families and research – helping deliver hope, care and better outcomes – aligns with our values of support, care and community impact,
We’re also honoured to support Tŷ Hafan – a vital charity providing holistic palliative care to children with life-limiting conditions and their families across Wales.
Through fundraising, support campaigns and volunteer initiatives, we aim to give back – because creating a greener future also means supporting the communities and people who need it most.
